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M Social Hotel Auckland Skyline photoM Social Hotel Auckland Exterior photoM Social Hotel Auckland Exterior photo

M Social Hotel Auckland – A Favorite for Families in Auckland

•
9.2|Perfect
Check rooms and rates
From$85 /nightOnly on Our Website-10%
Check-in
31Oct
Check-out
01Nov
Guests
2 Guests
Key details

About the Hotel

196-200 Quay Street, Auckland
-
Steps from Viaduct Harbour
Perfect
9.2
9.7
/10
4.9
4.7
/5

4-star waterfront hotel with robot room service in Auckland CBD

Location

M Social Hotel Auckland sits directly on Quay Street, 50 metres from the Waiheke Island Ferry Terminal and the New Zealand Maritime Museum. The hotel is 200 metres from Britomart Station and 600 metres from Sky Tower. Guests can walk to shops, cafes, and restaurants in the surrounding waterfront area.

Rooms & Technology

All 190 rooms overlook Princes Wharf and the harbour through wall-to-wall windows. The hotel operates a robot named Hari that delivers room service items directly to guest doors. Each room includes satellite TV, air conditioning, a refrigerator, and a private bathroom.

Dining & Entertainment

On-site restaurant Beast & Butterflies serves dinner and breakfast with a focus on local produce. The hotel bar offers a range of drinks, and guests can order room service 24 hours a day. An outdoor terrace provides space for gatherings under the sky.

Business & Events

The hotel provides a business centre with the latest audio-visual technology and spacious meeting rooms. Dedicated areas are available for private dining and business meetings. An exclusive cabana area can host outdoor events and social gatherings.

Accessibility & Services

Wheelchair-accessible rooms are available, and the hotel offers valet parking and an electric vehicle charging station. A 24-hour front desk and concierge service assist guests with luggage storage, tour desk bookings, and express check-in/check-out. The fitness centre is open 24 hours a day.

Highlights

Location: 50 metres from Waiheke Island Ferry Terminal

Rooms: 190 harbour-view rooms with wall-to-wall windows

Dining: Beast & Butterflies restaurant with local produce

Service: Robot room service via Hari

Accessibility: Wheelchair-accessible rooms & valet parking

“This hotel impresses with its vibrant waterfront setting and up-to-the-minute design. What stands out to me is the robot room service, a true sign of the times. Its location makes it a prime spot for exploring the city's attractions.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Social 1 King
    2 persons
    280 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Social 2 Singles
    2 persons
    280 sq. feet
    2 Single beds
    Air conditioning
    Heating
  • Social XL 2 Doubles
    2 persons
    280 sq. feet
    2 Double beds
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Private parking is possible on site at NZD 45 per day.

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Beast & Butterflies invites guests to experience a delightful blend of local, Asian, and European flavors in a modern setting. Featuring an outdoor terrace and a welcoming ambiance, this vibrant all-day dining destination is perfect for indulging in a variety of meal preferences, including vegetarian and gluten-free options.
M Social Hotel Auckland Restaurant photo
M Social Hotel Auckland Restaurant photo

Beast & Butterflies

Local, Asian, European
Ambiance
Modern casual dining with an outdoor terrace for a breezy experience
Key Offerings
Exotic dishes inspired by Asian and Pacific Rim cuisines, along with a dedicated private dining area for small groups
Reservation
Recommended
Breakfast, Lunch, Dinner, Cocktail hour

M Social Hotel Auckland Location

196-200 Quay Street, Auckland
Map view
Nearby
Museum
New Zealand Maritime Museum
600 ft
Church
St Patrick's Cathedral
1800 ft
Harbour
Princes Wharf
800 ft
Event hall
ANZ Viaduct Events Centre
1800 ft
Bridge
Wynyard Crossing
1500 ft
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
1600 ft
Auckland CentralNew Zealand
Coast-to-Coast Walkway
600 ft
Ferry Building 99 Quay Street
Ferry Building
1300 ft
Restaurants
Soul Bar & Bistro
1100 ft
Unit 16-18 Viaduct Harbour
The Crab Shack
900 ft
Princes Wharf
Euro
900 ft
Shed 22 Princess Wharf
White and Wong's
700 ft
149 Quay Street Viaduct Harbour
Wildfire
800 ft
22 Quay St
Monsoon Poon
900 ft
Hobson St.
Sub Rosa Cafe
800 ft
188 Quay Street Level 4
Andrew Andrew
2000 ft
201 Quay Street
Portofino Italian Restaurant
1100 ft
87-89M Customs Street West Viaduct Basin
Degree Gastrobar
800 ft
204 Quay Street Viaduct Harbour
Explore Auckland
Explore Auckland
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
SkyTower
SkyTower
10 minutes' walk
SkyTower offers panoramic views of Auckland and thrilling experiences like the SkyJump and SkyWalk.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes' walk
Auckland War Memorial Museum houses extensive collections on New Zealand's history and culture, with stunning Maori exhibitions.
Viaduct Harbour
Viaduct Harbour
10 minutes' walk
Viaduct Harbour is a lively waterfront area known for its restaurants, bars, and stunning marina views.
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
17 minutes' walk
Auckland Art Gallery features impressive New Zealand and international art collections housed in a beautiful heritage building.
Biking at Wynyard Quarter
5 minutes' walk
Biking around Wynyard Quarter offers scenic waterfront paths. Rentals available locally and suitable for all skill levels.
Spa Treatments at Heavenly Spa
15 minutes' walk
Relaxing spa experiences with signature treatments. Reservations recommended to ensure availability.
Auckland SkyJump
10 minutes' walk
SkyJump provides an exhilarating experience of jumping off the SkyTower with stunning city views. Pre-booking is essential.
Soul Bar & Bistro
Soul Bar & Bistro
4 minutes' walk
Soul offers a vibrant atmosphere with delicious seafood and hearty meals, perfect for casual dining. Reservations recommended.
The Crab Shack
The Crab Shack
4 minutes' walk
The Crab Shack specializes in casual seafood dining, with a lively atmosphere and unique crab dishes. Casual and fun ambiance.
Euro
Euro
4 minutes' walk
Euro serves contemporary European cuisine with stunning views of the harbor. Ideal for a romantic dinner or business meals.
Spark Arena
Spark Arena
17 minutes' walk
Spark Arena hosts a variety of concerts and sporting events, ensuring an exciting night out for guests of all ages.
Auckland Town Hall
Auckland Town Hall
17 minutes' walk
Auckland Town Hall is a historic venue featuring live performances, including music, comedy, and family-friendly shows.
The Glasshouse
10 minutes' walk
The Glasshouse is a stylish bar with craft cocktails and a relaxed vibe, ideal for unwinding after a day of sightseeing.
Tips on navigating the city
  • City Centre
    Auckland 34 min  ·  1.7 mi
  • Airports
    Auckland (AKL) 33 min  ·  13.4 mi
    Great Barrier (GBZ) 178 min  ·  73.5 mi
  • Train
    Train Station - Britomart 5 min  ·  1400 ft
    Train Station - Grafton 32 min  ·  1.6 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at NZD 45 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Russian, Korean
Year renovated:
2008
Number of floors:
12
Number of rooms:
189
Former name
Copthorne Auckland Harbour City

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.3/10
Free Wi-Fi
9.1/10
Location
9.8/10
Staff
9.5/10
Value for money
8.9/10
Pros
Modern design
Helpful staff
Comfortable bed
Cons
Loud nightlife
Broken shower
Basic room
Guest reviews
based on 3165 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About M Social Hotel Auckland
What is the check-in and check-out policy at M Social Auckland?
Check-in is from 15:00 and check-out is by 11:00.
What types of amenities are included in the rooms at M Social Auckland?
Rooms include air conditioning, a flat-screen TV with satellite channels, a refrigerator, coffee/tea making facilities, and soundproof windows.
What dining options are available at M Social Auckland?
Guests can dine at the on-site restaurant Beast & Butterflies, which specializes in local cuisine.
Are there any notable attractions near M Social Auckland?
Nearby attractions include the New Zealand Maritime Museum (0.5 km), Britomart Station (0.5 km), and the Sky Tower (0.5 km).
What facilities does M Social Auckland offer for fitness?
The hotel features a 24-hour fitness center for guests.
Is Wi-Fi available at M Social Auckland?
Free Wi-Fi is available throughout the hotel.
What is the distance from M Social Auckland to Auckland Airport?
The hotel is approximately 30 km from Auckland Airport.
What types of services are available for business travelers at M Social Auckland?
The hotel offers spacious meeting rooms, a business center with the latest audio-visual technology, and express check-in/out services.
Which restaurants are located near M Social Auckland?
Nearby restaurants include The Crab Shack (0.5 km), Beast & Butterflies (on-site), and Giraffe Restaurant (0.5 km).
Does M Social Auckland have facilities for guests with disabilities?
The hotel has eight wheelchair-accessible rooms that interconnect with standard rooms for guests traveling in groups.
What relaxation options does M Social Auckland provide?
Guests can enjoy an inviting outdoor terrace for gatherings and private dining areas at the hotel.

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