M Social Hotel Auckland – A Favorite for Families in Auckland
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Key details
About the Hotel
196-200 Quay Street, Auckland,
-
Steps from Viaduct Harbour
Perfect
9.2
9.7
/10
4.9
4.7
/5
Loved by M Social Hotel Auckland guests
Quirky rooms
Excellent service
Great view
Ideal location
Delicious meals
"I appreciated receiving a complimentary upgrade to a room with an incredible view of the port area from a huge window."
101pacinofan from Australia
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"The 'Fully Loaded' room categories come with great add ons."
Woci from United States
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"On waterfront opposite Princes Pier."
Beverley from United States
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4-star waterfront hotel with robot room service on Auckland's Princes Wharf
Rooms and Suites
All 190 rooms at M Social Auckland have wall-to-window views over the Princes Wharf and harbour. The Social View King room offers a harbour view with a moving wall between the bedroom and bathroom, allowing guests to watch TV while showering. Rooms include slippers, robes, a fridge, and a safe, with daily replenishment of bottled water and tea and coffee. A robot named Hari delivers room service requests directly to the door.
Dining and Entertainment
The on-site restaurant Beast & Butterflies offers exotic culinary experiences with dishes like Spinach Risotto and Snapper. Guests can order room service delivered by the hotel's robot, or have a charcuterie board and bottle of wine sent up as part of the 'Loaded' rate. The bar serves cocktails such as the Cosmopolitan, and breakfast comes as a buffet with hot and continental options, including barista coffee.
Business and Event Facilities
The hotel has a state-of-the-art business centre with the latest audio-visual technology, plus spacious meeting rooms. Dedicated areas for private dining and business meetings are available, and the Social Lounge provides an outdoor terrace for gatherings under the sky. The hotel also accommodates guests with accessibility needs, offering wheelchair-accessible rooms.
Location and Nearby Attractions
M Social Auckland is located on Quay Street, 50 metres from the Waiheke Island Ferry Terminal and the New Zealand Maritime Museum. Britomart Station is 200 metres away, and the Sky Tower is 600 metres from the hotel. The surrounding area offers a variety of shops, cafes, and restaurants, and the Viaduct Harbour is a two-minute walk from the hotel.
Guest Services and Amenities
The hotel offers a 24-hour concierge service, valet parking, and an electric vehicle charging station. A 24-hour fitness centre is available for guests, and there is a complimentary laundry room on the 4th floor (washing powder available for $2 from reception). Complimentary Wi-Fi is featured throughout the property, and luggage storage is provided after check-out.
Highlights
Rooms: 190 rooms with harbour views from wall-to-windows
Dining: Beast & Butterflies restaurant & charcuterie board with wine
Service: Robot room service by Hari
Business: State-of-the-art business centre with AV technology
Location: 50 metres from ferry terminal & Maritime Museum
Parking: Valet parking and EV charging station
“This hotel impresses with its vibrant waterfront setting and up-to-the-minute design. What stands out to me is the robot room service, a true sign of the times. Its location makes it a prime spot for exploring the city's attractions.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Social King
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Social Twin
2 persons
26 sq. feet
2 Single beds
Air conditioning
Heating
room details
Social Twin XL
2 persons
26 sq. feet
2 Double beds
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Beast & Butterflies invites guests to experience a delightful blend of local, Asian, and European flavors in a modern setting. Featuring an outdoor terrace and a welcoming ambiance, this vibrant all-day dining destination is perfect for indulging in a variety of meal preferences, including vegetarian and gluten-free options.
Beast & Butterflies
Local, Asian, European
Ambiance
Modern casual dining with an outdoor terrace for a breezy experience
Key Offerings
Exotic dishes inspired by Asian and Pacific Rim cuisines, along with a dedicated private dining area for small groups
Reservation
Recommended
Breakfast, Lunch, Dinner, Cocktail hour
M Social Hotel Auckland Location
196-200 Quay Street, Auckland,
Explore Auckland
Explore Auckland
Top Attractions
Activities
Dining
Entertainment
SkyTower
10 minutes' walk
SkyTower offers panoramic views of Auckland and thrilling experiences like the SkyJump and SkyWalk.
Auckland War Memorial Museum
25 minutes' walk
Auckland War Memorial Museum houses extensive collections on New Zealand's history and culture, with stunning Maori exhibitions.
Viaduct Harbour
10 minutes' walk
Viaduct Harbour is a lively waterfront area known for its restaurants, bars, and stunning marina views.
Auckland Art Gallery Toi o Tamaki
17 minutes' walk
Auckland Art Gallery features impressive New Zealand and international art collections housed in a beautiful heritage building.
Biking at Wynyard Quarter
5 minutes' walk
Biking around Wynyard Quarter offers scenic waterfront paths. Rentals available locally and suitable for all skill levels.
Spa Treatments at Heavenly Spa
15 minutes' walk
Relaxing spa experiences with signature treatments. Reservations recommended to ensure availability.
Auckland SkyJump
10 minutes' walk
SkyJump provides an exhilarating experience of jumping off the SkyTower with stunning city views. Pre-booking is essential.
Soul Bar & Bistro
4 minutes' walk
Soul offers a vibrant atmosphere with delicious seafood and hearty meals, perfect for casual dining. Reservations recommended.
The Crab Shack
4 minutes' walk
The Crab Shack specializes in casual seafood dining, with a lively atmosphere and unique crab dishes. Casual and fun ambiance.
Euro
4 minutes' walk
Euro serves contemporary European cuisine with stunning views of the harbor. Ideal for a romantic dinner or business meals.
Spark Arena
17 minutes' walk
Spark Arena hosts a variety of concerts and sporting events, ensuring an exciting night out for guests of all ages.
Auckland Town Hall
17 minutes' walk
Auckland Town Hall is a historic venue featuring live performances, including music, comedy, and family-friendly shows.
The Glasshouse
10 minutes' walk
The Glasshouse is a stylish bar with craft cocktails and a relaxed vibe, ideal for unwinding after a day of sightseeing.
Tips on navigating the city
City Centre
Auckland 34 min · 1.7 mi
Airports
Auckland (AKL) 33 min · 13.4 mi
Great Barrier (GBZ) 178 min · 73.5 mi
Train
Train Station - Britomart 5 min · 1400 ft
Train Station - Grafton 32 min · 1.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Russian, Korean
Year renovated:
2008
Number of floors:
12
Number of rooms:
189
Former name
Copthorne Auckland Harbour City
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 2127 verified reviews
9.4 /10
Perfect
98 %
Recommend
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.3/10
Free WiFi
9.2/10
Location
9.8/10
Staff
9.5/10
Value for money
8.9/10
Pros
Modern design
Helpful staff
Comfortable bed
Cons
Loud nightlife
Broken shower
Basic room
Guest reviews
based on 3235 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About M Social Hotel Auckland
Which landmarks are closest to M Social Hotel Auckland?
Guests of M Social Hotel Auckland can visit Viaduct Basin (a mere 6 minutes' walk from the accommodation), or New Zealand Maritime Museum placed 5 minutes' walk away.
What is the nearest airport to the contemporary 5-star M Social Hotel Auckland?
Auckland airport lies within 25 km of the contemporary 5-star M Social Hotel Auckland and is reachable with a 29-minute drive.
Does the 5-star M Social Hotel Auckland have a car parking on site?
Yes, at the 5-star M Social Hotel Auckland there are parking spaces provided on site.
What are the booking prices at the hotel?
The prices at the hotel start from $85.
What payment methods are available in the contemporary 5-star M Social Hotel Auckland?
At the contemporary 5-star M Social Hotel Auckland, guests can pay using American Express, Discover, and Eftpos as well as other payment methods.
What room types does the M Social Hotel Auckland comprise?
The M Social Hotel Auckland provides such room types as Guest Room, King Suite, and Twin Room.
Does the hotel offer special amenities for people with disabilities?
Yes, the hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Does the contemporary 5-star M Social Hotel Auckland provide business facilities?
For business travellers the contemporary 5-star M Social Hotel Auckland offers meeting rooms and a business centre as well as conference facilities and a laptop safe.
Are there any cleaning services provided at the contemporary 5-star M Social Hotel Auckland?
Yes, the contemporary 5-star M Social Hotel Auckland provides dry cleaning, housekeeping, and ironing service and is rated 9.5 for cleanliness.
Which facilities does the M Social Hotel Auckland provide?
Top locations of the M Social Hotel Auckland include a luggage room and a shopping area, whereas guests' safety will be ensured with 24-hour security and luggage storage.