M Social Hotel Auckland – A Favorite for Families in Auckland
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Key details
About the Hotel
196-200 Quay Street, Auckland,
-
Steps from Viaduct Harbour
Perfect
9.2
9.7
/10
4.9
4.7
/5
Loved by M Social Hotel Auckland guests
Quirky rooms
Excellent service
Great view
Ideal location
Delicious meals
"I appreciated receiving a complimentary upgrade to a room with an incredible view of the port area from a huge window."
101pacinofan from Australia
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"The 'Fully Loaded' room categories come with great add ons."
Woci from United States
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"On waterfront opposite Princes Pier."
Beverley from United States
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4-star waterfront hotel with robot room service in Auckland CBD
Location
M Social Hotel Auckland sits directly on Quay Street, 50 metres from the Waiheke Island Ferry Terminal and the New Zealand Maritime Museum. The hotel is 200 metres from Britomart Station and 600 metres from Sky Tower. Guests can walk to shops, cafes, and restaurants in the surrounding waterfront area.
Rooms & Technology
All 190 rooms overlook Princes Wharf and the harbour through wall-to-wall windows. The hotel operates a robot named Hari that delivers room service items directly to guest doors. Each room includes satellite TV, air conditioning, a refrigerator, and a private bathroom.
Dining & Entertainment
On-site restaurant Beast & Butterflies serves dinner and breakfast with a focus on local produce. The hotel bar offers a range of drinks, and guests can order room service 24 hours a day. An outdoor terrace provides space for gatherings under the sky.
Business & Events
The hotel provides a business centre with the latest audio-visual technology and spacious meeting rooms. Dedicated areas are available for private dining and business meetings. An exclusive cabana area can host outdoor events and social gatherings.
Accessibility & Services
Wheelchair-accessible rooms are available, and the hotel offers valet parking and an electric vehicle charging station. A 24-hour front desk and concierge service assist guests with luggage storage, tour desk bookings, and express check-in/check-out. The fitness centre is open 24 hours a day.
Highlights
Location: 50 metres from Waiheke Island Ferry Terminal
Rooms: 190 harbour-view rooms with wall-to-wall windows
Dining: Beast & Butterflies restaurant with local produce
Service: Robot room service via Hari
Accessibility: Wheelchair-accessible rooms & valet parking
“This hotel impresses with its vibrant waterfront setting and up-to-the-minute design. What stands out to me is the robot room service, a true sign of the times. Its location makes it a prime spot for exploring the city's attractions.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Social 1 King
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Social 2 Singles
2 persons
26 sq. feet
2 Single beds
Air conditioning
Heating
room details
Social XL 2 Doubles
2 persons
26 sq. feet
2 Double beds
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible on site at true.
Services
Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Beast & Butterflies invites guests to experience a delightful blend of local, Asian, and European flavors in a modern setting. Featuring an outdoor terrace and a welcoming ambiance, this vibrant all-day dining destination is perfect for indulging in a variety of meal preferences, including vegetarian and gluten-free options.
Beast & Butterflies
Local, Asian, European
Ambiance
Modern casual dining with an outdoor terrace for a breezy experience
Key Offerings
Exotic dishes inspired by Asian and Pacific Rim cuisines, along with a dedicated private dining area for small groups
Reservation
Recommended
Breakfast, Lunch, Dinner, Cocktail hour
M Social Hotel Auckland Location
196-200 Quay Street, Auckland,
Explore Auckland
Explore Auckland
Top Attractions
Activities
Dining
Entertainment
SkyTower
10 minutes' walk
SkyTower offers panoramic views of Auckland and thrilling experiences like the SkyJump and SkyWalk.
Auckland War Memorial Museum
25 minutes' walk
Auckland War Memorial Museum houses extensive collections on New Zealand's history and culture, with stunning Maori exhibitions.
Viaduct Harbour
10 minutes' walk
Viaduct Harbour is a lively waterfront area known for its restaurants, bars, and stunning marina views.
Auckland Art Gallery Toi o Tamaki
17 minutes' walk
Auckland Art Gallery features impressive New Zealand and international art collections housed in a beautiful heritage building.
Biking at Wynyard Quarter
5 minutes' walk
Biking around Wynyard Quarter offers scenic waterfront paths. Rentals available locally and suitable for all skill levels.
Spa Treatments at Heavenly Spa
15 minutes' walk
Relaxing spa experiences with signature treatments. Reservations recommended to ensure availability.
Auckland SkyJump
10 minutes' walk
SkyJump provides an exhilarating experience of jumping off the SkyTower with stunning city views. Pre-booking is essential.
Soul Bar & Bistro
4 minutes' walk
Soul offers a vibrant atmosphere with delicious seafood and hearty meals, perfect for casual dining. Reservations recommended.
The Crab Shack
4 minutes' walk
The Crab Shack specializes in casual seafood dining, with a lively atmosphere and unique crab dishes. Casual and fun ambiance.
Euro
4 minutes' walk
Euro serves contemporary European cuisine with stunning views of the harbor. Ideal for a romantic dinner or business meals.
Spark Arena
17 minutes' walk
Spark Arena hosts a variety of concerts and sporting events, ensuring an exciting night out for guests of all ages.
Auckland Town Hall
17 minutes' walk
Auckland Town Hall is a historic venue featuring live performances, including music, comedy, and family-friendly shows.
The Glasshouse
10 minutes' walk
The Glasshouse is a stylish bar with craft cocktails and a relaxed vibe, ideal for unwinding after a day of sightseeing.
Tips on navigating the city
City Centre
Auckland 34 min · 1.7 mi
Airports
Auckland (AKL) 33 min · 13.4 mi
Great Barrier (GBZ) 178 min · 73.5 mi
Train
Train Station - Britomart 5 min · 1400 ft
Train Station - Grafton 32 min · 1.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Russian, Korean
Year renovated:
2008
Number of floors:
12
Number of rooms:
189
Former name
Copthorne Auckland Harbour City
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 2400 verified reviews
9.4 /10
Perfect
98 %
Recommend
Cleanliness
9.5/10
Comfort
9.6/10
Facilities
9.3/10
Free WiFi
9.2/10
Location
9.8/10
Staff
9.5/10
Value for money
8.9/10
Pros
Modern design
Helpful staff
Comfortable bed
Cons
Loud nightlife
Broken shower
Basic room
Guest reviews
based on 3183 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About M Social Hotel Auckland
What is the check-in and check-out policy at M Social Auckland?
Check-in is from 15:00 and check-out is by 11:00.
What types of amenities are included in the rooms at M Social Auckland?
Rooms include air conditioning, a flat-screen TV with satellite channels, a refrigerator, coffee/tea making facilities, and soundproof windows.
What dining options are available at M Social Auckland?
Guests can dine at the on-site restaurant Beast & Butterflies, which specializes in local cuisine.
Are there any notable attractions near M Social Auckland?
Nearby attractions include the New Zealand Maritime Museum (0.5 km), Britomart Station (0.5 km), and the Sky Tower (0.5 km).
What facilities does M Social Auckland offer for fitness?
The hotel features a 24-hour fitness center for guests.
Is Wi-Fi available at M Social Auckland?
Free Wi-Fi is available throughout the hotel.
What is the distance from M Social Auckland to Auckland Airport?
The hotel is approximately 30 km from Auckland Airport.
What types of services are available for business travelers at M Social Auckland?
The hotel offers spacious meeting rooms, a business center with the latest audio-visual technology, and express check-in/out services.
Which restaurants are located near M Social Auckland?
Nearby restaurants include The Crab Shack (0.5 km), Beast & Butterflies (on-site), and Giraffe Restaurant (0.5 km).
Does M Social Auckland have facilities for guests with disabilities?
The hotel has eight wheelchair-accessible rooms that interconnect with standard rooms for guests traveling in groups.
What relaxation options does M Social Auckland provide?
Guests can enjoy an inviting outdoor terrace for gatherings and private dining areas at the hotel.